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Agentic Commerce, Brand Strategy, AI in Retail 4/29/26 Agentic Commerce, Brand Strategy, AI in Retail 4/29/26

Talk to My Agent: When AI Starts Repping Your Customer

When agents do the shopping

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Technology, Transformation 4/22/26 Technology, Transformation 4/22/26

AutoCorrect: How AI Is Rewriting Workplace Culture

AI is fixing the surface of work and quietly eroding what's underneath.

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Agentic Commerce, AI in Retail 4/15/26 Agentic Commerce, AI in Retail 4/15/26

Secret Identities: Agentic Commerce's Latest Wins and Its Kryptonite

Agentic commerce just had its breakout quarter. Here's what's still cracking.

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Fashion / Luxury, Brand Strategy 4/15/26 Fashion / Luxury, Brand Strategy 4/15/26

The Cerulean Moment: Luxury Brands Are Losing Control of the Story They Built

Luxury brands lost the cerulean. They might not get it back.

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Consumer Behavior 4/8/26 Consumer Behavior 4/8/26

Charleston-ing to the Bank: The Mahjong Renaissance

A 1

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Retail Trends 1/21/26 Retail Trends 1/21/26

Five Topics We Couldn't Avoid in 2025 / 2026 Hot Topics We Can't Ignore

The five stories that defined 2025 — and the five 2026 will turn on.

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AI in Retail, Transformation 1/7/26 AI in Retail, Transformation 1/7/26

In the Control Tower: How AI Is Rewriting Retail

Retail's new control tower runs on AI — and not everyone gets clearance.

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Leadership 12/17/25 Leadership 12/17/25

On the 12th Week of Q4, My CFO Gave to Me… A Budget to Spend Wisely

A CFO carol for Q4 — what to spend on and what to cut.

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AI in Retail, Retail Trends 11/26/25 AI in Retail, Retail Trends 11/26/25

Gravy, Gratitude, and Generative AI: The Future of Black Friday

The first Thanksgiving where GenAI was on the table — and what it changed.

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AI in Retail, Transformation 11/12/25 AI in Retail, Transformation 11/12/25

The Hallucination Effect: Why AI Only Works When the Operating Model Works

The reason your AI rollout is hallucinating isn't the model — it's the org around it.

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Brand Strategy 11/5/25 Brand Strategy 11/5/25

Clause and Effect: The Contract Between Brands and Belief

Brand trust isn't earned — it's contracted. And consumers are reading the fine print.

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Consumer Behavior, Retail Trends 10/22/25 Consumer Behavior, Retail Trends 10/22/25

Trick, Treat or Trend: What Halloween Trends Reveal About Retail

What costume aisle data tells you about Q4 demand.

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Consumer Behavior, Brand Strategy 10/8/25 Consumer Behavior, Brand Strategy 10/8/25

Made it Out of the Group Chat: How Consumer Chatter Becomes Corporate Strategy

How smart brands turn group-chat noise into actual strategy.

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Leadership, Transformation 10/1/25 Leadership, Transformation 10/1/25

The Human Machine: Why the Future Runs on People

Why the future of work runs on people — even when AI takes the keyboard.

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